We are delighted to announce that our family team has been given the highest rating possible following a recent audit by the Legal Aid Agency. The audit confirmed that the service provided was in category (1), excellence.
The report highlighted the high quality work of our team in representing our clients and achieving the best outcomes;
There was evidence on the files reviewed that the fee earner had achieved positive outcomes for the client.
On the files reviewed there was evidence that the client had been provided with written legal, procedural and merits advice, tailored to the circumstances of their case.
There was evidence that the fee earner took a pro-active approach to emerging issues on the file.
Head of the Department, Jennifer Penman says ‘I am delighted at the outcome and it is a reflection of the service and commitment of all our staff to our clients during their most difficult times.’
If you are considering your family situation, and need advice on children or finance matters then please do not hesitate to contact our head office on 0161 480 6551. We provide legal aid to those who meet the criteria, and competitive fees for those who don’t qualify for legal aid.